Housing Support Specialist II - Pendleton Place

General Summary of Duties: The Housing Support Specialist empowers, educates, teaches, and assists clients who are severely and persistently mentally ill and participates in the agency's housing program, Pendleton Place. To help these individuals maintain their community tenure and develop skills that would allow for more independent living skills. To support each individual in maintaining the highest possible level of independent functioning.

The Housing Support Specialist improves the operations of KMHS in support of its stated mission and provides the highest level of customer service to internal and external customers.

This position may require driving to various meetings, client appointments, shopping, and other client-related activities.

Supervisory Responsibilities: None

Major Responsibilities/Tasks:
  1. Assist in coordinating, improving, and implementing agency treatment philosophy, program goals, and activities. Provide a therapeutic environment per program standards and supportive housing goals, including skills development and transportation of residents as required.
  2. Develop positive rapport and good working relationships with clients in the housing program.
  3. Perform the Foundational Community Supports assessment and recertification with clients, collect supporting documentation, and create person-centered client goals that may include education, training, coaching, resolving disputes, and advocacy.
  4. Support the implementation of the Permanent Supportive Housing Fidelity model
  5. Assist consumer learning and development of complex and straightforward skills through training, demonstration, and observation of cooking, cleaning, money management, symptom management, social interaction, and other recovery skills.
  6. Provide structure as needed for clients. This could vary case by case and include helping a client work out a weekly schedule for housework, taking a group shopping regularly, or working side beside a less-abled client giving prompts on specific house cleaning tasks.
  7. Encourage the development, monitoring, and completion of housing goals.
  8. Maintain contact with Crisis Response Team, housing team, and clinical team. Report salient observations of client mental status; conditions posing increased risk for clients, staff, or others; indications of deterioration of client stability; or improvement such that unit level of services is no longer necessary.
  9. Provide early identification and intervention for behaviors that may jeopardize housing
  10. Take appropriate action when clients are missing, ill, injured, or otherwise physically and/or psychiatrically impaired.
  11. Document unusual events on incident reports and consult with appropriate agency personnel regarding a required course of action.
  12. Participate in the development of transitional planning for residents graduating to more independent living situations.
  13. Demonstrate practical medication observation and documentation for consumers whose medications are being monitored.
  14. Work cooperatively and collaboratively as a team member. Assist in building positive working relationships with staff of all agency departments.
  15. Provide backup to staff in other programs as needed and when the schedule of duties and responsibilities allows.
  16. Communicate regularly with other KMHS assigned to each client's care regarding the client's needs and progress and emergencies such as decompensation, unsanitary or unhealthy living conditions, and exploitation of or by others.
  17. Document all services thoroughly and accurately and submit all documentation promptly per agency policy and WAC requirements.
  18. In addition to the above, any other responsibilities appropriate to the position and not specifically listed in the job description.

Our recruitment processes are designed to prevent discrimination against our people regardless of gender identity or orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any aspect which makes someone unique.

  • Comprehensive and generous health, dental and vision benefits
  • 19+ days of PTO and 8 paid holidays your first year
  • An incredible team approach that is dynamic and collaborative
  • Loan Forgiveness, training, and extensive education available
  • Advancement opportunities available within the agency
  • Free Employee Assistance Program and parking
  • Full Time and Part Time positions along with professional advancement available


Minimum Qualifications:

EDUCATION / EXPERIENCE: Bachelors Degree in Psychology, social services, or behavioral health field OR Four or more years relevant experience OR an equivalent combination of education and experience.
Possess and maintain a valid driver's license with an acceptable motor vehicle report and reliable, insured transportation.
LICENSURE: Agency Affiliated Counselor Registration or ability to obtain.

Preferred Qualifications:

EXPERIENCE: Experience in co-occurring disorders treatment, individual and group therapy, vocational services, or substance abuse treatment.

Performance Requirements:

  1. Maintain a working knowledge of mental health rehabilitation standards.

  1. Skill in establishing and maintaining effective working relationships with other employees, clients, organizations, and the public.
  2. Communication Communicates clearly and concisely.
  3. Computer skills Ability to operate a personal computer, fax machine, printer, and copier proficiently.

  1. Demonstrated ability to meet or exceed productivity standards. Ability to work cooperatively and collaboratively as a team member.
  2. Able to assist in building positive working relationships with staff of all agency departments.