Clinical Records Technician

General Summary of Duties: The Clinical Records Technician operates electronic health record indexes and storage and retrieval systems to collect, scan, classify, and store information, and assists clients and the public with obtaining and releasing health information according to regulatory standards and requirements.

Supervisory Responsibilities: None

Major Responsibilities/Tasks:
  • Work with other members of the Clinical Records team to respond to phone calls, emails, and customer service needs/requests and prioritize workflow and complete tasks with professionalism, accuracy, and efficiency, while meeting regulatory standards for correctness and timeliness.
  • Maintain a high level of proficiency and thorough working knowledge of the electronic medical record and other software platforms utilized by KMHS, incorporating system updates and changes, in order to complete Clinical Records and agency required paperwork, correspondence, reports, data entry, and database management in an appropriate, clear, accurate and timely fashion.
  • Process requests for obtaining and releasing information from the medical record, while safeguarding confidentiality. Ensure that authorization forms are complete and contain mandated elements according to applicable regulations. Review the record for third party and other applicable information prior to processing disclosures or making the record available for review. Follow up with accurate logging and billing procedures.
  • Respond appropriately to subpoenas, court orders, and other legal paperwork within necessary and regulatory timeframes.
  • Stay apprised of updates and changes in regulations governing protected health information and clinical records as it relates to the duties of the job and adjust procedures accordingly, as directed by the Clinical Records Supervisor.
  • Utilize and monitor record storage systems to collect, scan, classify, store, and retrieve information. Process edit/delete requests and identify then correct or report errors within those systems. Send, receive, and data enter treatment authorizations.
  • Assist in training new staff, department assistants, or others as needed. Assist with developing, updating, and maintaining department procedures. The complete agency required training, meet written performance expectations, and follow up on goals. Participate in team meetings and contribute to a positive, solution-focused team environment.
  • In addition to the above, any other responsibilities are appropriate to the position and not specifically listed in the job description.

Our recruitment processes are designed to prevent discrimination against our people regardless of gender identity or orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any aspect which makes someone unique.

  • Comprehensive and generous health, dental and vision benefits
  • Up to 19 days of PTO and 8 paid holidays your first year (pro-rated for part-time)
  • An incredible team approach that is dynamic and collaborative
  • Loan Forgiveness, training, and extensive education available
  • Multiple locations and opportunities close to home
  • Advancement opportunities available within the agency
  • Free Employee Assistance Program and parking
  • Full Time, Part Time and PRN positions along with flexible hours for professional advancement



Minimum Qualifications :

EDUCATION: High School Diploma or GED

EXPERIENCE: Entry level (no prior related work experience)

Preferred Qualifications:

EXPERIENCE: Experienced (minimum 2 years of job-related experience)

Course work in medical/psychiatric terminology.

Experience using an Electronic Health Record (EHR).