Clinical and Administrative Supervisor

General Summary of Duties: The Clinical Supervisor provides leadership to an Adult Outpatient Department to address the behavioral health needs of individuals suffering from mental health disorders, including co-occurring substance use disorders, according to KMHS standards of care. Assures appropriate treatment for clients, within a recovery framework, to improve overall functioning and general health and well-being. The Clinical and Administrative Supervisor will participate in the Supervisor on-call rotation and fill in for supervisory needs when other supervisors are unable.

Supervisory Responsibilities: Therapists, Care Coordinators, Peer Counselors, and Care Team Assistants as needed.

Major Responsibilities/Tasks:

  • When needing to cover for teams and/or providing general coaching to AOP staff, provide strengths-based supervision and coaching in order to maximize their strengths, and enhance their documentation skills and effectiveness in their roles.
  • Maintain accurate and up to date data collection per agency policies and WAC requirements. Assure client files meet agency and WAC requirements
  • Provide on-site clinical support to staff as needed and coordinate staff coverage, including but not limited to providing extend day coverage for clinicians seeing clients after 5 pm.
  • Work as an integral member of the KMHS supervisory team and represent KMHS positively in the community.
  • Assist the supervisor team to assure the implementation of the agencys integrated treatment model for clients with co-occurring substance use and mental health disorders. Facilitate close coordination with Pathways KMHS SUD professionals and KMHS Pacific Hope and Recovery Center.
  • Assist the department in increasing staffs competency in creating clearly delineated treatment goals, crisis and discharge plans that address client needs and provide appropriate evidence-based behavioral health interventions for their mental health disorders. Assure that care management includes plans to address physical health needs, housing needs, and vocational needs as identified by clients.
  • Assist clinicians in the performance of their duties by monitoring and participating in clinical coordination/problem solving between clients and clinicians and between clinicians and other agency programs and community resources. Accompany clinicians to meetings at community agencies when this will facilitate better partnerships when asked.
  • Assist AOP teams with responding to crisis situations that require an MHP with clients in KMHS Housing and/or other KMHS programs. Work with Housing Manager as needed to explore client placement in assisted living, adult family homes or rehabilitation programs when clients meet medical criteria for these programs.
  • Participate in the Supervisor on Call Rotation and follow all necessary protocols for assisting clients in crisis who may walk in to the agency.
  • Participate in AOP program development and management tasks. Operate as a member of the KMHS management team. Work with other supervisors and unit managers to assure continuity of clinical care, including assessing and communicating program needs, formulating on-going program goals, and participate in quality program reviews. Help develop and implement agency policies and participate in problem solving regarding clinical and fiscal challenges that arise within a managed care funding environment.
  • Initiate and maintain effective and on-going communication as needed with other human services organizations, law-enforcement, and other community resources (e.g. landlords, employers), and with other agency departments and programs including the Crisis Response Team, the Adult Inpatient Unit, the Crisis Triage Facility, Residential Services, and the KMHS Clinical Housing Program. Work closely with clients families, advocacy groups, and Ombuds services to assure a mutually satisfactory communication process to address and resolve client needs that fall within the scope of KMHS services. Assist AOP department with tracking and making contact with clients in CTC, AIU, and PHRC to assist in coordination of care.
  • Maintain a safe and secure working environment. Model effective crisis intervention and effective communication and engagement strategies with clients who present as distressed and/or dissatisfied with services delivered by Care Team. Screen clients presenting with acute risk (danger to self or others) and assist clinicians in developing safety plans with clients and involving Crisis Response Team when evaluation for detainment is indicated.
  • Assist in facilitating new client orientation.
  • Facilitate professional growth of all clinicians.
  • Participate in cross-system committees as assigned by AOP Director to help further the effectiveness of the services that KMHS provides.
  • In addition to the above, any other responsibilities appropriate to the position and not specifically listed in the job description.


Qualifications

Minimum Qualifications:

EDUCATION: Masters Degree in Psychology, social services, or behavioral health.

EXPERIENCE: Specialist (minimum 5 years of job-related experience)

Possess and maintain a valid driver's license with an acceptable motor vehicle report and reliable, insured transportation

LICENSURE / CERTIFICATION: Agency Affiliated Counselor Registration. Must meet and maintain the definition of a Mental Health Professional as defined in WAC 388-877-0500.

Preferred Qualifications:

EXPERIENCE: Expert (established subject matter expert, 7+ years of experience)

Experience in co-occurring disorders treatment, individual and group therapy, or substance abuse treatment. Two years supervisory experience preferred.

LICENSURE: Washington License (LICSW, LMFT or LMHC).