Access Screener / Coordinator

Access Screener and Coordinator - Behavioral Health

As an Access Screener and Coordinator for Kitsap Mental Health Services, you are dedicated and driven to assist the public over the phone, and in-person, with requests for behavioral health services by providing information, referrals, screening, crisis triage, coordination of intake paperwork, data entry into the electronic medical record, and guidance with the Medicaid Apple Health application and DSHS application and enrollment process.

At the end of the day, you go home knowing your efforts directly impacted individuals of all ages in your community!

BENEFITS
  • Comprehensive and generous health, dental and vision benefits
  • 19+ days of PTO and 8 paid holidays your first year
  • An incredible team approach that is dynamic and collaborative
  • Loan Forgiveness, training, and extensive education available
  • Advancement opportunities available within the agency
  • Free Employee Assistance Program and parking
  • Full Time and Part Time positions along with professional advancement available


WHO WE ARE

The grass really is greener on our side of the water! Come join us on the beautiful Kitsap Peninsula, where scenic vistas, outdoor activities, and historic towns offer many options for exploration just across Puget Sound from Seattle. Residents enjoy a peaceful, unhurried, affordable lifestyle, along with the opportunity to enjoy the best of both worlds. Seattle is a water commute away via fast ferry passenger service or the WA State Ferries, and Tacoma is a modest highway drive. To learn more, check out www.visitkitsap.com.

Kitsap Mental Health Services (KMHS) is a mission-driven not-for-profit organization filled with compassionate people doing important work. Weve been transforming lives and our community since 1978, helping our neighbors with mental and behavioral health challenges to achieve healthy, productive lives. As one of the largest non-profit employers in Kitsap County, our 500+ employees provide a comprehensive range of services to over 6500 children, youth, adults, and families annually.

WHAT YOULL DO
  • Triage individual requests for service via phone and for those who walk-in to the agency.
  • Provide immediate referral to crisis services for emergent cases, as needed to complete a crisis intervention for non-emergent clients.
  • Use clinical judgment and be proficient with de-escalation skills in order to remain calm and effective when working with consumers of all ages who may be in distress or experiencing a behavioral health crisis.
  • Maintain an understanding of the array of KMHS services and their required criteria for accessing those programs.
  • Maintain an understanding of the following: up-to-date familiarity with community services, the Medicaid Apple Health eligibility and application process, the Washington Health Benefit Exchange, DSHS programs and the application for cash/food assistance, and Provider One in order to communicate that knowledge to the public in an effective manner, assist with benefits enrollment, and offer appropriate referrals.
  • Maintain a thorough working knowledge of the electronic medical record system, screening/coordination policies, and various procedural requirements specific to the individual inpatient and outpatient programs at KMHS. Complete Access team and agency required reports, paperwork, data entry, and database management in an appropriate, clear, accurate, and timely fashion.
  • Process all referrals from primary care physicians to KMHS to include entry into the electronic medical record and monitoring outcomes and compliance across the agency. Utilize various reports to monitor compliance and ensure data integrity in the electronic medical record system, as assigned.
  • Function as an integral member of the Access team and participate constructively in creative problem-solving.

KMHS is an equal opportunity employer that does not discriminate against people regardless of age, genetic information, national origin, race/color, ethnicity, gender identity, sexual orientation, neurodiversity, disability, or veteran status. KMHS envisions an anti-racist, equitable, inclusive, and collaborative community in which all can feel welcome.

Qualifications

WHAT YOULL BRING
  • Bachelor's degree in Social Work, Counseling, Psychology, or a related field required.
  • Experience working with behavioral health consumers in a clinically oriented setting is preferred.
  • Experience entering data into an electronic medical record is preferred.
  • Proficient with computers and able to concurrently enter data into an electronic medical record with speed and accuracy while speaking with consumers face-to-face or over the telephone.
  • Comfortable and effective with assisting a diverse population of individuals and families across the lifespan with Severe and Persistent Mental Illness or Serious Emotional Disturbance, and who may be in crisis


WEVE GOT YOU COVERED
  • Competitive compensation and comprehensive benefits package
  • Work/life balance
  • The opportunity to make a positive difference!


Please be sure to check out other Therapist, Social Worker, Mental Health Professional, Counselor, Psychology, and Behavioral Health Clinician roles with KMHS as well.