Access Intake Clinician - Mental Health Professional

General Summary of Duties: The Access Clinician provides mental health coordination, screening, assessment, and treatment recommendations for adults and children, in collaboration with their parents or guardians.

Improve the operations of KMHS in support of its stated mission. To provide the highest level of customer service to internal and external customers.

Major Responsibilities/Tasks:
  • Triage individual requests for service for those who walk into the agency. Provide immediate referral to crisis services for emergent cases, as needed, complete a crisis intervention for non-emergent clients, provide information and referral sources to those who do not meet entrance criteria, and screen and/or provide intake for Medicaid or Medicaid eligible individuals.
  • Maintain an understanding of the array of KMHS services and their required criteria for accessing those programs.
  • Maintain an understanding of the following: community services available outside of KMHS, Medicaid eligibility, the Medicaid application process, and the Washington Health Benefit Exchange to communicate that knowledge to the public effectively and assist clients with benefits enrollment.
  • Complete clinical interviews and intake assessments. Utilize the current diagnostic manual, Washington State Access to Care criteria, and medical necessity guidelines to determine provisional diagnosis and treatment recommendations. Obtain or complete all required entrance documentation, including supplemental assessments/screenings.
  • Assist in facilitating a smooth transition and ensure a positive experience for those who meet criteria by coordinating with multiple KMHS departments and community partners as necessary.
  • Conduct outreach and priority assessments as needed (DCFS, Drug Court, Tribal Entities, and other C&F programs) and regularly travel to provide assessments at satellite locations if needed.
  • Provide effective and efficient clinical services, using best practice standards.
  • Complete all required agency documentation in an accurate and timely manner. Use collaborative documentation in the agency's electronic health record.
  • Participate as an integral member of the Access Team. Work cooperatively and collaboratively as a team member. Assist in building positive working relationships with staff of all agency departments.
  • Pursue professional growth and development by seeking out learning opportunities and integrating new learning into daily work practices. Maintain a working knowledge of current community mental health trends, including diagnostic techniques and health care reform.
  • In addition to the above, any other responsibilities appropriate to the position and not specifically listed in the job description.

Our recruitment processes are designed to prevent discrimination against our people regardless of gender identity or orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any aspect which makes someone unique.

  • Comprehensive and generous health, dental and vision benefits
  • Up to 19+ days of PTO and 8 paid holidays your first year (pro-rate for part-time)
  • An incredible team approach that is dynamic and collaborative
  • Loan Forgiveness, training, and extensive education available
  • Multiple locations and opportunities close to home
  • Free Employee Assistance Program and parking


Minimum Qualifications:
EDUCATION: Masters Degree in Psychology, social services, or a mental health field.
EXPERIENCE: Experienced (minimum 2 years of job-related experience). Certification as a Mental Health Professional
Must possess and maintain a valid drivers license with an acceptable motor vehicle report and reliable personal transportation.
LICENSURE: Agency Affiliated Counselor Registration.

Preferred Qualifications:
EXPERIENCE: Child Mental Health Specialist (CMHS).
Business-rated insurance may be required if performing outreach duties.
LICENSURE: Chemical Dependency Professional (CDP), Washington state license in social work or mental health field.

Performance Requirements:

  1. Maintain a working knowledge of current trends in community mental health, including health care reform and automation of job tasks using computer technology.
  2. Maintain a working knowledge of mental health rehabilitation standards.

  1. Communication Ensure quality service to the public by communicating in a sensitive, respectful, and knowledgeable manner. Contribute toward the development and maintenance of positive and collaborative relationships with KMHS programs, other public or private agencies, and the public to enhance the agency's overall mission and goals.
  2. Computer skills Proficient with computers and able to concurrently enter data into an electronic medical record with speed and accuracy while speaking with consumers face-to-face or over the telephone.

  1. Demonstrated ability to be comfortable and practical with assisting a diverse population of individuals and families across the lifespan with Severe and Persistent Mental Illness or Serious Emotional Disturbance and who may be in crisis

Equipment Operated: Standard office equipment including computers, fax machines, copiers, printers, telephones, etc.

Work Environment: Frequent mobility and/or sitting required for extended periods.

Mental/Physical Requirements: While performing the job duties, the employee must walk, sit, use hands and fingers, reach with arms, talk, or listen. Peripheral vision is also required for this position.

We are an equal employment opportunity employer. All qualified applicants will receive consideration foremployment without regard to race, color, religion, sex, sexual orientation, national origin, creed, marital status,age, Vietnam era or disabled veteran status, or the presence of any sensory, mental, or physical disability.

Please be sure to check out other Therapist, Social Worker, Mental Health Professional, Counselor, Psychology, and Behavioral Health Clinician roles with KMHS as well.